Communications Cloud, Visual Email Builder

Redesigned the content creation feature of GovDelivery’s primary products platform “Communications Cloud.” My role included product designer (UX/IA), usability test facilitator, and front-end developer.

  • Role Product Designer
  • For GovDelivery, Inc. (2014-2015)
  • Date Q1 2015
  • Type Product Design, Usability Testing
  • URL

Design process included conceptual design and usability testing paper prototypes. Two iterations of usability testing were done with 9 customer users.

Excerpt of screen flow to create content starting on dashboard.

Early design illustrates available menu options.

Tested a concept for providing a mobile-preview of the email content.

Following are screen captures of the final result in production.

Screenshot of final result

Screenshot of final result

Screenshot of final result