![](https://carbon-media.accelerator.net/0000000hGt0/da9zkp3fos4g2ykNU93Rsf;1024x768.jpeg?auto=webp)
Persona for field technician, based on contextual inquiry research.
![](https://carbon-media.accelerator.net/0000000hGt0/5uxu3BDU0ejcWu5PYeoP9u;1163x753.png?auto=webp)
On the back side of each persona is a diagram of work activity in relation to the other personas.
![](https://carbon-media.accelerator.net/0000000hGt0/7dgMevL3FK2cyGDCe7Flvl;1024x768.jpeg?auto=webp)
Based on our personas, I designed next-generation software for asset monitoring and reliability.
![](https://carbon-media.accelerator.net/0000000hGt0/fw45OYp2c4oc3urhJJsCik;1024x768.jpeg?auto=webp)
Also lead the design and research for a next-generation handheld device for industrial control.
![](https://carbon-media.accelerator.net/0000000hGt0/9N87MFWEihyb1aOEbqsKNl;1024x768.jpeg?auto=webp)